There are two ways for students and faculty to be part of an academic license:
Via IP address, by logging on from a computer that is on campus
(or via proxy server), or
Joining the group by inputting the password for the academic license
See the instructions below, if you are having trouble using either of these
NOTE: To use either method, you must first
log in with your individual email and password. Even though you will be
using the "group account", there still needs to be a way to track who
has done individual queries, so that you can link to and re-use past
queries (using "history", after logging in).
You can tell that you are logged in when
the "person" icon in the upper right-hand corner changes from yellow
(or red, if it's not recognizing you as part of the
academic license). In addition, on the SEARCH page, the message
will change to
sure you are actually first logged in to your individual account before
you report any problems to us.
If there are still problems after following
the instructions below, and if you see a message that you've done too
many queries, please see this page and
then send the requested information to us.
A. IP ADDRESS
1. First, check on this page to
see if it recognizes your IP address as belonging to the academic license. If it
doesn't, you're either not on campus, or the administrator for your academic
license has not entered the right IP address.
2. Assuming #1 is OK, when you log in you should
see a message that says the following (followed the date on which the license
3. If you later see any messages asking you to
upgrade to a premium account, or saying that your class has done too many
queries, then check again to see if
somehow it's not recognizing your IP address. If that's still OK, then your
session may have "timed out" after half an hour of inactivity. Go back to the
portal page, click on a corpus, and start over (including logging in).
4. If for some reason there are still problems,
please have the teacher contact us
(and teachers, please send us the email addresses of 2-3 students who are having
But we've never seen a case where there are still issues -- as long as the
students have actually logged in (see the yellow box above).
B. GROUP PASSWORD
After logging in with your
individual account, you will see something similar to the following in the
"Overview" tab (the rightmost tab in the corpus interface). (Note that you can
also access that page at any point by clicking on the "person" icon in the upper
right-hand corner of the corpus interface.)
1. Enter the organization name,
exactly as the administrator has specified it when s/he set up the account.
It has to be exactly the same. So if the administrator chose
then Utopia University
and Utopia Univ.
(note the full stop at the end) would not work. It would have to be
Utopia Univ . Then click
"Update" and you will see  the password field.
2. Enter the group password
and click "Join group".
Contact the administrator for the license if you don't know what it is.
Again, it has to be exactly the same -- even case sensitivity (e.g.
ourPassword vs OurPassword vs ourpassword).
Once you have done steps #1 and 2, you will then be using the
academic license. You can make sure that you really are using the license,
because you will see the following message after logging in:
If you see the message below, you are not using the site license and you need to
do steps 1 and 2 again:
Because you are using the academic license, this means that you won't be blocked by the normal limits (250 queries per day
per university) and you won't see the messages that would otherwise appear every 10-15 queries
(which ask you if you want to upgrade to a premium account).
But again, your individual queries will be stored under your own account, so that
can re-use and share them with others. And again, you only need to do #1 and 2